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Welcome to RSA's Partner and Dealer Blog

Learn about production print workflow, in-plants, and our solutions in these articles tailored for RSA partners, dealers, and channels who work or are interested in the production print space.

  • Blog Post
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  • Rochester Software Associates
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  • 14 December 2022

Sell One More Thing to the Customer Who Has Everything

There is still one more software solution that you can offer a customer who has everything. When that “everything” is a mix of different brands of production printers, why not discuss ReadyPrint universal prepress software?

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  • Rochester Software Associates
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  • 17 November 2022

Sell More Software by Educating Customers About QDirect Software’s Benefits

Not all customers are ready to upgrade their hardware, but software provides another talk track, especially when a new version is introduced. Educate yourself about the benefits of one of RSA’s latest software releases, QDirect output manager so you don’t miss a potential sales opportunity.

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  • Rochester Software Associates
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  • 25 October 2022

End the Nightmare on Production Print Street

Help clients and prospects avoid production print nightmares by sharing the benefits of how RSA software automates more processes so that they spend less time manually managing print production and operate more efficiently.

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  • Rochester Software Associates
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  • 17 October 2022

New RSA Software Releases Wide Format and More

Learn how RSA’s new production workflow software releases automate wide format, prepress, and online ordering production processes. See how print operations efficiently manage all these workflows with our updated output manager.

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  • Rochester Software Associates
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  • 21 September 2022

Decrease Your Odds of Losing a Sale by Avoiding These 10 Faux Pas

Increase your odds of closing sales with your experienced local RSA BDM. We  provide you with the expertise and resources you need to successfully offer solutions to your production print shop customers, starting with our universal prepress suite or our in-plant Web to Print solution to automate workflow

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  • Rochester Software Associates
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  • 19 August 2022

9 Tips to Encourage Customer Loyalty

If you want customers to spend more with you and give you their repeat business, use these nine tips to gain their loyalty.

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  • Rochester Software Associates
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  • 20 July 2022

Six Reasons to Get on the Road and Attend a Live Conference in 2022

If you’ve been remotely attending industry events for the past two-plus years, you’ll likely agree that there is no replacement for live conferences and shows. You’ve probably had your fill of Zoom meetings, and the last thing you’re interested in is attending a three-day conference on your computer. The time is right, airline issues aside, to heed the call of the road and attend a live conference. Here are six reasons to hit the road and attend a live conference in 2022.

  • Blog Post
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  • Elisha Kasinskas
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  • 15 July 2022

Spotlight: The Secret to Steve DuPlessis’s Success

Steve DuPlessis of XBS Southwest’s presence at the recent IPMA conference was unusual. He was there to support his in-plant customers, to learn and educate his team, and be helpful. He is firmly committed to providing the right solution to customers, educates himself (and his team) about customer wants, needs, and trends, and takes advantage of every moment of a conference to meet, learn and grow.

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  • Rochester Software Associates
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  • 23 June 2022

Focus on Software While Waiting for Your Ship to Come In

We’ve said it before and we’ll say it again, one production print segment unaffected by supply chain issues and chip shortages is workflow software, which makes this an ideal time to reengage with customers and prospects.

  • Blog Post
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  • Rochester Software Associates
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  • 21 April 2022

10 Mistakes to Avoid when Selling to New Prospects

Whether you are selling production print hardware or software, there are 10 mistakes to avoid when approaching new prospects—or even current customers—if you want to close the deal.

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  • Rochester Software Associates
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  • 17 February 2022

Six Ways you Know Your Customer Loves You

In the spirit of Valentine’s Day we identify six signs that indicate your customer loves you because you’ve been doing your part to nurture that relationship. 

  • Blog Post
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  • Rochester Software Associates
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  • 16 December 2021

The 10 Best Gifts for Production Print Software Resellers to Be Successful in 2022

Your local RSA BDM can provide you with expertise and resources to be successful with your print shop customers' digital transformation, starting with in-plant Web to Print solutions to do away with emailed fjob orders. Start the new year off right. Schedule a briefing or training about what's new in production workflow software. 

  • Blog Post
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  • Scott Cullen
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  • 22 September 2021

Tips to Boost Software Sales from a Solutions Development Manager

There are two keys to selling more production print software, according to Kevin Klansky, Ricoh USA’s solutions development manager. In this interview with guest blogger Scott Cullen, editor-in-chief of The Cannata Report, he reveals those and shares additional insights on how to work more productively and efficiently with customers and prospects. 

  • Blog Post
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  • Rochester Software Associates
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  • 27 August 2021

Why Customer Feedback Matters

RSA values customer feedback to improve and enhance our products such as the latest version of WebCRD. Enhanced products with new features lead to more satisfied customers and increased sales opportunities for you

  • Blog Post
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  • Scott Cullen
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  • 20 July 2021

Two Production Print Exec's Tactics to Sell Production Print Software

What does it take to get an office technology dealership’s production print sales reps to focus on and sell more software? Two dealer production print executives share strategies with guest blogger and Cannata Report editor, Scott Cullen about the strategies they use that make a difference for their sales teams.

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