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Welcome to the In-Plant Insights Blog

Read about topics relevant to in-plant, in-house and corporate print centers in all vertical markets. Get insights from RSA and guest industry bloggers like Howie Fenton and Ryan McAbee.

  • Blog Post
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  • Howie Fenton
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  • 08 August 2023

On In-plant's Minds- How to Demonstrate Value

Watch this 4-minute video interview to see what is on the minds of in-plant print center leaders. In this video interview with consultant Howie Fenton and RSA's Director of Sales, Ben Parker, hear how in-plants are saying that they want to demonstrate value and Fenton's examples and insights.

  • Blog Post
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  • Christina McDonald
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  • 24 July 2023

How We Grew Our Print Center Revenue 40% in Nine Months

I recently had the opportunity to speak at the In-plant Printing and Mailing Association (IPMA) conference about our efforts to increase our marketing to elevate the print center I manage at Seminole County Schools. Our results so far have been great- we've grown revenue 40% over the previous year, quotes are up 300% and 92% of customers tell us that our ordering process is easy. Read my blog post to learn more about our efforts and how we did it by revamping our WebCRD Web to Print site.

  • Blog Post
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  • Howie Fenton
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  • 11 July 2023

On In-plant's Minds- Doing More with Less

Watch this 5-minute video interview to see what is on the minds of in-plant print center leaders. In this video interview with consultant Howie Fenton and RSA's Director of Sales, Ben Parker, hear what in-plants are thinking about and Fenton's three potential solutions and suggestions.

  • Blog Post
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  • Elisha Kasinskas
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  • 05 June 2023

RSA Going Beyond All Limits with In-plants at Annual IPMA Conference

Learn about how in-plant print centers are taking production print workflow beyond all limits at the IPMA conference. RSA is a sponsor, exhibitor, and speaker. Hear sessions and discussions about how RSA solutions are moving workflow forward for our customers during the world's largest gathering of in-plant, in-house and corporate print centers. Watch and follow RSA as we share daily conference highlights. 

  • Blog Post
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  • Howie Fenton
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  • 09 May 2023

10 Due Diligence Steps to Overcome Investment Objections

Take these 10 due diligence steps to overcome investment objections for new technology that enhances productivity to reduce time, cost, and pricing. The importance of investing in new technology is taking on a new imperative. Being prepared with due diligence will help ensure your project's approval.

  • Blog Post
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  • Howie Fenton
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  • 11 April 2023

9 Trust Building and Collaboration Steps to Overcome Investment Objections

A recent NAPCO study talks about today's competitive challenges and the importance of re-aligning strategies. One aspect is increasing productivity through capital investments. While many understand the due diligence calculations such as ROI and payback, not everyone realizes the importance of garnering support from other team members and departments. In this blog, we discuss 9 steps to increase trust and enhance collaboration to overcome investment objections.

  • Blog Post
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  • Rochester Software Associates
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  • 10 March 2023

Let Workflow Automation Become Your Next Employee Webinar

The print center for a healthcare system in San Antonio that serves multiple hospitals and emergency departments was faced with growing demands. To adapt and keep pace with competitors, it needed more advanced solutions that would help it earn back customer trust. Learn how workflow automation has become the equivalent of a full-time employee (FTE), and earned back customer trust for this in-house print center in a March 28, 2023 In-plant Impressions webinar.

  • Blog Post
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  • Howie Fenton
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  • 07 March 2023

5 Steps to Overcome the Fear of the Unknown

While a variety of factors can cause decision making hesitation, with the faster pace of change no one can afford to make poor or delayed decisions. Indecision or hesitation can negatively impact your ability to respond to new challenges, slow the growth of new products or services, and impact key business areas. In this blog, we describe the signs of decision hesitation and the 5 steps to overcome the fear of the unknown.

  • Blog Post
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  • Howie Fenton
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  • 07 February 2023

The Four STEPS to Increase Productivity

A common productivity killer for printing operations is bottlenecks. With a recession potentially looming, industry experts are advising print providers to increase their productivity to help address a business slowdown and other current trends. In this post, industry consultant Howie Fenton offers his four STEP process (staff, training, equipment, and procedures) as part of an approach to resolve bottlenecks to increase productivity.

  • Blog Post
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  • Howie Fenton
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  • 10 January 2023

11 Predictions of How Print Industry Trends Will Impact Your Business in 2023

Our 11 predictions about how print industry trends will impact print centers and how to respond to reduce the challenges these trends create. While most in-plant print centers have been struggling with challenges ranging from demand to supply chain to staffing in the last few years, the trends and pace of change have accelerated. The issues from the trends alone would be challenging, but the combination will create “perfect storms.”

  • Blog Post
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  • Howie Fenton
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  • 12 December 2022

Avoid the Failed Implementation Closet to Achieve Your Plan

This third blog in our responding to change series addresses how to implement change and avoid a trip to the “failed implementation closet.” It answers the planning question of how an operation can deliver on their strategy/plan to position themselves to rapidly respond to change with suggested tips, tools, and an example operational project plan.

  • Blog Post
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  • Rochester Software Associates
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  • 14 November 2022

Energize Your Print Production Workflow

It’s critical for today’s print shops to control internal costs and supercharge staff productivity. See how to get ahead by supercharging your print workflow from start to finish with RSA’s modern production print workflow solutions. Each integrated product gives you greater automation capabilities and enables you to do more with every available resource.

  • Blog Post
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  • Howie Fenton
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  • 03 November 2022

What Do You Need to Support Your Strategic Plan?

Part two of a three-part series about positioning your in-plant to change and reduce the risk of outsourcing by answering three questions- where the operation should be going, what resources are needed to support the vision, and how you plan to get where you want to go. This blog discusses the staffing, software, hardware, and financing resources you need to support your strategic plan.

  • Press Release
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  • Rochester Software Associates
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  • 19 October 2022

RSA Announces New QDirect™ Output Management Software Version

QDirect output management software's latest release increases efficiency and reduces costs with new printer groups. Any print operation with multiple production printers can utilize new printer group capabilities and experience the rewards that workflow automation provides.

  • Blog Post
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  • Howie Fenton
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  • 07 October 2022

Are We Experiencing a "Who Moved My Cheese" Moment?

Intuitively we know that change is a constant. However, technology changes have been gradual and did not threaten the in-plant business model. In comparison, changes brought about from the pandemic have been fast, and may threaten in-plant businesses. These changes are comparable to the metaphor of someone moving the “cheese.” If you see that these changes are impacting your business, it’s the perfect time to start planning for next year to help minimize threats and maximize your future opportunities.

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