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Welcome to the In-Plant Insights Blog

Read about topics relevant to in-plant, in-house and corporate print centers in all vertical markets. Get insights from RSA and guest industry bloggers like Howie Fenton and Ryan McAbee.

  • Blog Post
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  • Howie Fenton
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  • 16 November 2020

Manual Data Collection- The Worst Data Problem in the Industry

In this the second article in a two-part series about print shop metric issues we focus on four issues with manual data collection: unreliable data, staff productivity loss and dissatisfaction, and the inability to compile and analyze manually collected data.

  • Press Release
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  • Rochester Software Associates
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  • 26 October 2020

RSA's QDirect Offers Print Shops New Services and Adds Productivity with Preview of New Release During PRINTING United Digital Experience

Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant print centers, commercial printers and PSPs announces the preview of a new release of RSA’s QDirect™ output management production workflow software during the PRINTING United Digital Experience...

  • Press Release
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  • Rochester Software Associates
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  • 19 October 2020

RSA Releases New Software for Flexible Workflow During PRINTING United Digital Experience, Announces Demo Days

Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant print centers, commercial printers, and PSPs announces new digital production workflow software releases that add flexibility to production print workflows will be demonstrated during the PRINTING United Digital Experience...

  • Blog Post
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  • Howie Fenton
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  • 15 October 2020

Are you Collecting Bad Print Shop Metrics?

First in a two-part series about issues with print shop metrics. This article discusses bad metrics such as vanity metrics and suspect metrics and how on-time delivery and cost estimates may be a bad metrics.

  • Blog Post
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  • Howie Fenton
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  • 18 September 2020

The Evolution in Printing Metrics

In-plant print center metrics that best predict success and evaluate performance have changed. In this post, Fenton discusses several metrics, relates how in-plant vs. commercial printer metrics differ, looks more closely at newer metrics like equipment utilization and offers evidence of the metric that may be the most predictive of in-plant success.

  • Blog Post
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  • Ryan McAbee
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  • 31 August 2020

Three Questions to Explore to Build a Data-Driven In-plant in 2020

Keypoint Intelligence – InfoTrends sees data as critical for the printing industry's future. Ryan McAbee offers three questions for in-plants to contemplate to plan how to be a data-driven in-plant in 2020. We'll visit each of these in-depth throughout the year with tips to help keep you on track.

  • Blog Post
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  • Howie Fenton
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  • 11 August 2020

Technology's Increasing Importance for Engaging Staff

A recent Harvard Business Review survey concluded overwhelmingly that technology has a greater impact on employee engagement than it did three years ago and will continue to be a major factor. Utilize the latest technologies in your print shop and ensure your staff has an active role in using, remaining current and fully employing these technologies as part of an overall employee engagement strategy to foster engagement and attract and retain staff.

  • Blog Post
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  • Elisha Kasinskas
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  • 30 July 2020

Two Videos Reveal Web to Print Benefits for K-12

Two new videos from RSA detail how our Web to print and workflow management software is exactly what Chino Valley Unified School District’s in-plant print center needs right now. Watch to see how they have navigated change from COVID-19 and the overall benefits they have realized using WebCRD.

  • Blog Post
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  • Howie Fenton
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  • 17 July 2020

Software Dashboards and New Trends in Data Collection

The idea of business dashboards is not new. What is new is that dashboards have become a mainstream management tool and now upper management may request access to dashboards. Business dashboards typically provide a graphical display of critical information such as day to day data, key performance indicators (KPIs) or benchmarks. One of the main problems, however, is the lack of availability of dashboards. One of the few companies that offers a dashboard is RSA.

  • Blog Post
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  • Elisha Kasinskas
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  • 06 July 2020

Irony: 46% of In-plants Manually Track Operational Performance

While the top key business initiative for in-plants is to focus on reducing production costs and improving efficiency, ironically almost half track their operational key performance indicators (KPIs) manually. It's imperative to automate the production process and the data collection during the process to effectively manage a shop. Using your shop's data can identify the root cause of issues such as why you may not be meeting your on-time deliveries/SLAs- the most used in-plant operational KPI.

  • Blog Post
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  • Howie Fenton
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  • 13 May 2020

How to Estimate Staffing Needs as Workload Changes

Howie Fenton shares a method to estimate staffing needs as your revenue changes using your current sales per employee ratio (SPE) and anticipated revenue changes. Adding automation and shifting and cross training staff can address workflow gaps and bottlenecks that result from staff imbalances.

  • Press Release
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  • Rochester Software Associates
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  • 17 March 2020

RSA COVID-19 Response

We want to assure you that we are closely monitoring the COVID-19 situation. People and relationships have always been at the forefront of what RSA does....

  • Press Release
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  • Rochester Software Associates
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  • 18 February 2020

RSA Shares News of Passing of Former SVP, Tim Kelly

Rochester Software Associates (RSA), provider of production print workflow software solutions, is sad to announce the passing of former Senior Vice President, Tim Kelly. On behalf of the entire RSA team, we extend our deepest sympathies to Tim’s family and friends....

  • Blog Post
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  • Howie Fenton
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  • 12 February 2020

VLOG: Steps 4 - 6 of 9 Steps to In-plant Profitability Series

This vlog is part two of a three-part series about the nine steps that I see that in-plants need to take to increase their financial stability. While not every in-plant has an operating model to be profitable, in-plants can use these steps to ensure that they are meeting their financial goals.

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Since 1986, thousands of production print centers have turned to Rochester Software Associates to improve their workflows, increase their productivity, and delight their customers. Our software solutions for transform and conversion, output management, and web to print Turn Printing Into Productivity™. Above all, what really sets us apart is our intense focus on customer satisfaction.

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