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  • Press Release
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  • Rochester Software Associates
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  • 22 October 2025

Rochester Software Associates Unveils QDirect 7.0 at PRINTING United 2025 in Orlando

QDirect 7.0 builds on RSA's legacy of innovation by introducing advanced features designed to streamline print operations, enhance efficiency, and support the evolving needs of high-volume print environments. With new features and improvements, this latest version empowers businesses to optimize their print processes and maximize efficiency.

  • Press Release
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  • Rochester Software Associates
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  • 21 October 2025

Rochester Software Associates Unveils Version 12.3 of WebCRD Web-to-Print Software at Printing United 2025

Rochester Software Associates is excited to announce the release of version 12.3 of its WebCRD® web-to-print software at the PRINTING United Expo 2025. This highly anticipated upgrade will be showcased at booth #2442 from October 22-24 at the Orange County Convention Center Orlando, FL. WebCRD 12.3 introduces a suite of powerful new features designed to enhance user experience, streamline workflows, and improve overall productivity for print service providers.

  • Research Report
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  • 07 May 2024

The Changing Face of eCommerce and What it Means for In-plants

Download our free report on 'The Changing Face of eCommerce and What it Means for In-plants' to discover how consumer demographics shape e-commerce expectations and strategies for in-plants. Gain insights to tailor your offerings and meet evolving market demands.

  • Blog Post
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  • Howie Fenton
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  • 05 March 2024

How Your Web to Print User Interface Impacts Customer Satisfaction and Adoption

An excellent user experience isn’t just a “nice to have” in today’s Web to Print software. Rather, it’s the difference between solutions that get used and those that don’t. So what goes into a good Web to Print user experience? And what can you do if you feel like your Web to Print environment isn’t meeting user expectations? This blog post explores those questions and more. 

  • Blog Post
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  • Rochester Software Associates
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  • 19 December 2023

The Road to Sales Success: Sell More Software by Leveraging Production Print Trends

The world of production print is in a constant state of flux, with new technologies, solutions, and market dynamics shaping how commercial printers and in-plants operate. For resellers of Rochester Software Associates solutions, recognizing these trends is crucial to effectively serving your customers and boosting sales.

  • Blog Post
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  • Rochester Software Associates
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  • 25 September 2023

Moving Workflow Forward

Move your workflow forward with the latest releases from RSA. Save dozens of steps in your workflow, spend less time manually managing production, and operate more efficiently day after day. With RSA's latest releases, you’ll easily get more done with your existing staff and production printers.

  • Blog Post
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  • Howie Fenton
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  • 12 September 2023

How to Use ChatGPT to Support Your Business

ChatGPT opens up new opportunities for businesses—but only if it’s leveraged effectively. This blog explores how in-plant printers can make the most out of artificial intelligence while avoiding common pitfalls like plagiarism and inaccuracies. Through trial and error and some established best practices, printers can use ChatGPT to enhance its customer service efforts, by building out answers to frequently asked questions and creating templated responses to common requestswhile escalating more high-level requests to the humans.

  • Blog Post
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  • Christina McDonald
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  • 24 July 2023

How We Grew Our Print Center Revenue 40% in Nine Months

I recently had the opportunity to speak at the In-plant Printing and Mailing Association (IPMA) conference about our efforts to increase our marketing to elevate the print center I manage at Seminole County Schools. Our results so far have been great- we've grown revenue 40% over the previous year, quotes are up 300% and 92% of customers tell us that our ordering process is easy. Read my blog post to learn more about our efforts and how we did it by revamping our WebCRD Web to Print site.

  • Executive Brief
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  • 20 December 2022

Five Tips to Get the Most from Your Web to Print

With adverse economic and macro environment issues impacting the print industry, the need to maximize resources, including optimizing existing resources has never been greater. While about half of print operations have Web to Print solutions, many are not fully leveraging the benefits of automating workflow. We offer these five tips to get the most from your Web to Print solution.

  • Blog Post
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  • Rochester Software Associates
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  • 14 November 2022

Energize Your Print Production Workflow

It’s critical for today’s print shops to control internal costs and supercharge staff productivity. See how to get ahead by supercharging your print workflow from start to finish with RSA’s modern production print workflow solutions. Each integrated product gives you greater automation capabilities and enables you to do more with every available resource.

  • Blog Post
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  • Rochester Software Associates
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  • 19 September 2022

Get the Rewards of Workflow Automation

Crack the code to automating your workflow with our latest releases. Discover the rewards of automating your print production processes. Save dozens of steps in your workflow, spend less time manually managing production, and operate more efficiently day after day. With RSA's latest releases, you'll easily get more done with your existing staff and production printers.

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