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  • Blog Post
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  • Rochester Software Associates
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  • 25 September 2023

Moving Workflow Forward

Move your workflow forward with the latest releases from RSA. Save dozens of steps in your workflow, spend less time manually managing production, and operate more efficiently day after day. With RSA's latest releases, you’ll easily get more done with your existing staff and production printers.

  • Blog Post
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  • Howie Fenton
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  • 12 September 2023

How to Use ChatGPT to Support Your Business

ChatGPT opens up new opportunities for businesses—but only if it’s leveraged effectively. This blog explores how in-plant printers can make the most out of artificial intelligence while avoiding common pitfalls like plagiarism and inaccuracies. Through trial and error and some established best practices, printers can use ChatGPT to enhance its customer service efforts, by building out answers to frequently asked questions and creating templated responses to common requestswhile escalating more high-level requests to the humans.

  • Blog Post
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  • Christina McDonald
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  • 24 July 2023

How We Grew Our Print Center Revenue 40% in Nine Months

I recently had the opportunity to speak at the In-plant Printing and Mailing Association (IPMA) conference about our efforts to increase our marketing to elevate the print center I manage at Seminole County Schools. Our results so far have been great- we've grown revenue 40% over the previous year, quotes are up 300% and 92% of customers tell us that our ordering process is easy. Read my blog post to learn more about our efforts and how we did it by revamping our WebCRD Web to Print site.

  • Executive Brief
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  • 20 December 2022

Five Tips to Get the Most from Your Web to Print

With adverse economic and macro environment issues impacting the print industry, the need to maximize resources, including optimizing existing resources has never been greater. While about half of print operations have Web to Print solutions, many are not fully leveraging the benefits of automating workflow. We offer these five tips to get the most from your Web to Print solution.

  • Blog Post
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  • Rochester Software Associates
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  • 14 November 2022

Energize Your Print Production Workflow

It’s critical for today’s print shops to control internal costs and supercharge staff productivity. See how to get ahead by supercharging your print workflow from start to finish with RSA’s modern production print workflow solutions. Each integrated product gives you greater automation capabilities and enables you to do more with every available resource.

  • Blog Post
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  • Rochester Software Associates
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  • 19 September 2022

Get the Rewards of Workflow Automation

Crack the code to automating your workflow with our latest releases. Discover the rewards of automating your print production processes. Save dozens of steps in your workflow, spend less time manually managing production, and operate more efficiently day after day. With RSA's latest releases, you'll easily get more done with your existing staff and production printers.

  • IPMA Conference 2022
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  • 16 August 2022

If you have workflow software that’s not meeting the needs of your customers or your print shop, talk with RSA. We have experts and resources that will help you quickly and efficiently navigate the process.

Watch the leader of one of the largest government in-plant print centers present how they changed their Web to Print and Print MIS software from solutions that were not meeting the needs of the shop or their customers. See what triggered the need for the change, how solution requirements were developed, new solution evaluation, the implementation phase, and more.

  • IPMA 2022 Conference
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  • 07 July 2022

Ideas for Future-proofing Your In-plant Session

The panel shares ideas for how they balance today’s challenges with tomorrow’s opportunities to prepare their shop for the future. Hear how they are future-proofing their operation by using automation and workflow software to proactively address multiple challenges.

  • Blog Post
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  • Elisha Kasinskas
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  • 21 January 2022

When Web to Print is the First Priority, WebCRD is the First Choice

Soon after arriving at the Richardson Independent School District (ISD), Print Services Manager Laura Galipeau knew that the shop needed to add a Web to Print solution as a first order of business. Read why WTP was one of her first priorities, why she chose WebCRD, the remarkable results and benefits they've achieved in a short time using WebCRD, and what's ahead.

  • Online Interview
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  • 21 January 2022

WebCRD takes Richardson ISD to the Next Level

In this video interview, watch Richardson Independent School District (ISD) Print Services Manager Laura Galipeau briefly share her WebCRD story, the remarkable results and benefits they've achieved in a short time for their school district and how the Web to Print solution is helping them satisfy customers and achieve their goals.

  • Blog Post
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  • Howie Fenton
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  • 07 October 2021

Software Investments: Low Risk, High Risk, Mitigating Risk

Looking for and finding a better and faster print production strategy is the key to remaining competitive. Before the pandemic, we would walk tradeshow floors and see new software vendors and products. If you were in the market, you might have decided if it warranted a closer look. If, however, it was an untested software or major announcement of the new features, it was important to weigh the pros, cons, and risks, and find ways to minimize risk. In this article, we will discuss how to 1) identify the risk, 2) decide if it is a good risk or a bad risk, and 3) offer a plan to mitigate or minimize the risk.

  • Blog Post
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  • Scott Cullen
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  • 22 September 2021

Tips to Boost Software Sales from a Solutions Development Manager

There are two keys to selling more production print software, according to Kevin Klansky, Ricoh USA’s solutions development manager. In this interview with guest blogger Scott Cullen, editor-in-chief of The Cannata Report, he reveals those and shares additional insights on how to work more productively and efficiently with customers and prospects. 

  • Blog Post
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  • Rochester Software Associates
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  • 27 August 2021

Why Customer Feedback Matters

RSA values customer feedback to improve and enhance our products such as the latest version of WebCRD. Enhanced products with new features lead to more satisfied customers and increased sales opportunities for you

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