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Motivating Contract & Managed Services Vendors: In-Plant War Stories & Wise Ideas Video

"Contract and Managed Services" Ideas Video from In-Plant War Story Panel

  • Elisha Kasinskas
  • |
  • December 11, 2014

Want to get the most out of your contracts and managed services vendor agreements? Watch this short video of three experienced print center managers as part of the "War Stories, Wise Ideas and Q&A" in-plant panel session at GRAPH EXPO. Get numerous insights in this exclusive series of short session videos. This is the seventh article in an 11-article series, which covers key takeaways from the 10 topics the panel covered.

Contracting & Managed Services Ideas from Three In-Plant Managers

Motivate Vendors to Engage in Your Productivity & Assist with Aging Equipment

These in-plant print center leaders share great tactical ideas for motivating vendors to be more effective players in the organization’s efficiency and supporting efforts to win large government contracts with proposals generated on older equipment that still produces high quality output.

Listen to learn how:

  • One in-plant is challenging how its current managed services vendor is incented and conducting a lean analysis to create a new contract that increases organizational effectiveness
  • Another in-house printer uses cross functional teams to bid its fleet contract and gain vendor support for equipment as it ages
  • Navy Federal Credit Union uses five buyers to coordinate large direct mail projects and manage internal and outsourced work.

Watch as industry professionals Tim Smith, State of Wisconsin: Publishing & Distribution, Staci Hill, Freese and Nichols, and Ron Balderson, Navy Federal Credit Union, discuss how they approach their vendor contacts to get what they want and need for their organization to be effective. As you budget for next year, you'll want to read last week's post with equipment insights that have helped justify the in-plant and bring in new work, and next week's post about new technology and equipment these in-plant managers are considering.

Read the Series For Even More In-Plant Insights

Get information from these in-plant and corporate print center leaders in government, banking and professional services that will help you better manage your in-house print center. Why wait? Watch the video series now. 

Watch RSA's In-plant Insights blog for upcoming in-plant panel insight series posts.

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About the Author

Elisha Kasinskas

Elisha Kasinskas is Rochester Software Associates' (RSA) award-winning Marketing Director. She is responsible for all marketing, public relations, social media and communications, and community building for the firm. Ms. Kasinskas joined RSA in 2010. She is a Marketing veteran with over 20 years of experience in sales, product management, and marketing in leading product and service business to business and business to consumer firms, including Pinnacle (Birds Eye) Foods, Global Crossing, Windstream Communications, HSBC, and a number of regional high tech firms. She holds a Rochester Institute of Technology MBA, and a BS in Marketing from Radford University. Ms. Kasinskas is a frequent moderator for industry speaking sessions. She was awarded the 2015 In-Plant Printing and Mailing Association (IPMA) Outstanding contributor award, is a 2015 OutputLinks Women of Distinction inductee, and has secured multiple awards from the American Marketing Association (AMA) for recent work at RSA.

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