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New WebCRD Release Adds In-app Collaboration Workflows and Enhancements That Increase Efficiency

  • Rochester Software Associates
  • |
  • August 16, 2021

RSA's latest WebCRD in-plant Web to Print software release includes new customer-requested features and enhancements that further reduce manual steps and errors and increase efficiency for shops and their customers. The release offers new game-changing shop and customer collaboration inside WebCRD and adds additional capabilities to the software's Book Assembly module, automation rules engine, AutoFlow™, and user account contact values.

See the all the benefits of WebCRD and the new release in a 30-minute personalized private meeting.

In-plant print centers continually seek out ways to reduce costs in their shops while increasing their value and services to their customers and parent organization. Our latest WebCRD release addresses those challenges and benefits corporate and in-house print centers by automating workflow while giving the shop control, efficiency, visibility, and flexibility. 

Collaborate and Communicate with Customers Inside WebCRD with New Feature, Order Review

A shop may have automated a good deal of the catalog and routine orders, but there are often jobs that need time-consuming and manual attention like proofs or job changes such as adding labor or replacing a file. Reviews are also needed for ad hoc credit card orders before payment, where the exact price may change in production.  

With WebCRD's new Order Review feature customers and the print shop can collaborate on projects and changes without a need to leave the software or use other less efficient communication channels like email— while retaining an auditable and consistent record of the interactions inside WebCRD.

In fact, this new feature lets a shop effortlessly communicate and collaborate inside WebCRD for any workflow where a review process with the customer is desired such as wide format, offering graphics services, or even for special one-time job builds.

Enhancements Increase Efficiency and Value for the Shop and Customers

While our customers love WebCRD, they request enhancements to existing features and modules to reduce touches, further automate workflow, and increase efficiency for the shop and their customers. In this new release, benefits and enhancements include:  

  • Expand offerings by adding customized book covers and variable book sections to books in WebCRD's Book Assembly module using two of our integrated VDP solutions, ImpactVDP or WebCRD Dynamics
  • Automate more jobs, or identify work with low or high costs for review or alternate processing using cost criteria in WebCRD's AutoFlow™ automation rules engine
  • Increase shop efficiency with failure alerts for external services integrated with WebCRD. WebCRD alerts administration and production users when an external Interface is failing so staff can address, resolve, or mitigate the impact at the time the failure occurs
  • Ensure reporting consistency and speed customer ordering while offering by-field settings for flexibility using predetermined drop-down list choices for user account contact values.

Experience WebCRD Yourself

See for yourself the benefits of using WebCRD, explore the options and features and discuss your needs- whether you are a corporate, education, government, or healthcare in-plant. Request a 30-minute personalized private meeting.

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About the Author

Rochester Software Associates

Rochester Software Associates (RSA) is the only company in the industry to provide prepress, transformoutput management, and web to print software solutions to support digital production print workflows. For over 30 years, our enterprise customers have used RSA solutions to turn printing into productivity™, automating their print centers and seamlessly converging printing from the data center, in-plant, and distributed enterprise print environments.

Products like WebCRD™, the leading Web to print software provider for in-plants, QDirect™ Output Manager, and ReadyPrint™ prepress software maximize employee productivity and corporate profitability, boost operating efficiency, increase print volume without increasing staff, and delight customers with better turnaround times and 24/7 access.

For more information, visit https://www.rocsoft.com.

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