An excellent user experience isn’t just a “nice to have” in today’s Web to Print software. Rather, it’s the difference between solutions that get used and those that don’t. So what goes into a good Web to Print user experience? And what can you do if you feel like your Web to Print environment isn’t meeting user expectations? This blog post explores those questions and more.
In the spirit of Valentine’s Day we identify six signs that indicate your customer loves you because you’ve been doing your part to nurture that relationship.
The role of Web to print in the customer experience (CX) is increasing as more customers demand service like world class e-commerce sites such as Amazon offer. This white paper answers five questions about the customer experience, including the cost of a bad customer experience, mistakes to avoid when working on CX improvements, how WTP impacts CX and how to cost justify it; nine lessons we can learn from Amazon and three lessons we can apply to the printing business.