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Press Release
Rochester Software Associates Hires Julie Chamberlain as Customer Service Administrator

  • Rochester, NY
  • |
  • December 04, 2013
Julie Chamberlain, new RSA Customer Service Admin

Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plants and corporate print centers announces the hiring of Julie Chamberlain as the Customer Service Administrator.

Mrs. Chamberlain is an experienced customer support professional with a diverse background. Most recently she was a Technical Support Coordinator with Verizon Wireless. She holds a Bachelor of Fine Arts at Cazenovia College, and resides in Rochester. Chamberlain said, "RSA's Service Group has a great industry reputation. The staff at RSA really cares about what happens and always puts the customer first. I look forward to working with RSA's customers and partners."

Alan Wood, Director of Service Operations and Information Technology, stated, "This role is a key position on our Service team and integral to delivering on RSA's Customer Success Assurance™ promise. Our goal is to ensure complete customer satisfaction with RSA’s solutions. Julie's expertise and can do attitude will contribute to our focus on providing exemplary service to our valued customers and partners."

RSA's workflow solutions are available through RSA's partners and directly from RSA. For more information, visit RSA at www.rocsoft.com.

©2013 Rochester Software Associates, Inc. WebCRD, QDirect, TicketMe, Customer Success Assurance and Turn Printing into Productivity are trademarks of RSA. All other referenced trademarks are property of their respective owners.
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About the Author

Rochester Software Associates

Rochester Software Associates (RSA) is the only company in the industry to provide prepresstransformoutput management, and Web to Print software solutions to support digital production print workflows. For over 35 years, our customers have used RSA solutions to turn printing into productivity™, automating their print centers and seamlessly converging printing from the data center, in-plant, and distributed enterprise print environments. RSA’s proprietary AnyPrint™ technology works across production printers, enabling RSA software to send fully ticketed print jobs to all production print devices from the major print vendors, eliminating the need to manually re-ticket jobs. 

RSA's AnyPrint technology is a core technology embedded in all RSA products. Products like WebCRD, the leading Web to print software for in-plants, QDirect Output Manager, and ReadyPrint prepress software maximize employee productivity and corporate profitability, boost operating efficiency, increase print volume without increasing staff, and delight customers with better turnaround times and 24/7 access. 

For more information, visit https://www.rocsoft.com.

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