- Blog Post
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- Howie Fenton
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- 09 March 2026
Metrics That Drive Action: Story 1 Creating a Better Dashboard by Turning "Missing Data" into Actionable Data
This blog post is the first of two stories illustrating common KPI/data problems and fixes.
- Blog Post
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- Howie Fenton
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- 09 March 2026
Metrics That Drive Action, Story 2 Finding the Hidden Bottleneck
This blog post is the second of two stories - Metrics That Drive Action, Story 2 Finding the Hidden Bottleneck. Here read about how QDirect software turned the "invisible queue" into actionable data.
- Blog Post
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- Howie Fenton
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- 05 December 2025
Building Resilience: Overcoming Economic Pressures in Printing
Potential tariffs, supply-chain disruptions, and waning demand for traditional print have created sustained margin pressure and operational uncertainty. This article builds on Part 1, "2026 Print Production Trends," which explored how technology and market shifts are reshaping print production.
- Blog Post
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- Howie Fenton
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- 19 November 2025
2026 Print Production Trends: Technology and Market Shifts
As we approach the end of the year, the print industry stands at a pivotal turning point. Technology continues to accelerate—driven by automation, AI, and production inkjet—while economic, supply-chain, and labor challenges pressure every business model. Rather than viewing these forces as disruptions, leading printers are using them as catalysts for modernization, diversification, and sustainable growth. Learn more about what this means for printers and the recommended actions you can take.
- Press Release
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- Rochester Software Associates
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- 22 October 2025
Rochester Software Associates Unveils QDirect 7.0 at PRINTING United 2025 in Orlando
QDirect 7.0 builds on RSA's legacy of innovation by introducing advanced features designed to streamline print operations, enhance efficiency, and support the evolving needs of high-volume print environments. With new features and improvements, this latest version empowers businesses to optimize their print processes and maximize efficiency.
- Press Release
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- Rochester Software Associates
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- 21 October 2025
Rochester Software Associates Unveils Version 12.3 of WebCRD Web-to-Print Software at Printing United 2025
Rochester Software Associates is excited to announce the release of version 12.3 of its WebCRD® web-to-print software at the PRINTING United Expo 2025. This highly anticipated upgrade will be showcased at booth #2442 from October 22-24 at the Orange County Convention Center Orlando, FL. WebCRD 12.3 introduces a suite of powerful new features designed to enhance user experience, streamline workflows, and improve overall productivity for print service providers.
- Press Release
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- Rochester Software Associates
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- 17 October 2025
Rochester Software Associates Showcases Best-in-Class Workflow Solutions at PRINTING United Expo 2025
Rochester Software Associates (RSA) is proud to announce its participation in the 2025 PRINTING United Expo, taking place October 22–24 at the Orange County Convention Center in Orlando, Florida. PRINTING United Expo brings together professionals from across the globe to explore the latest innovations in print technology. RSA will be exhibiting its newest releases and enhancements across its award-winning suite of software.
- Blog Post
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- Howie Fenton
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- 24 September 2025
Dealing with Tariffs Part 2: The Best- and Worst-Case Scenarios
This second installment in our tariff impact series explores both extremes of this economic squeeze. In a best-case scenario, in-plants seize the opportunity to reclaim outsourced work, become regional print hubs, justify capital investments, and raise their strategic profile.
- Blog Post
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- Howie Fenton
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- 04 September 2025
Dealing with Tariffs Part 1: Pricing, Sources, and Mitigation Strategies
This is the first article in a two-article series that focuses on a strategy to maintain service levels and financial sustainability. In this blog, we discuss how in-plant operations must implement targeted pricing strategies, agile sourcing plans, and forward-looking mitigation tactics, while also preparing for vastly different potential outcomes depending on how the broader print industry adapts to this new economic climate.
- Blog Post
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- Howie Fenton
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- 26 June 2025
How to Increase Customer Experience, Improve Financial Performance, and Prove Strategic Value
In-plants are often challenged to prove their value, financially maintain their internal business, and compete with commercial alternatives. One of the most effective ways for in-plants to strengthen their position is by focusing on the customer experience. RSA’s WebCRD and workflow automation solutions help in-plants meet these higher expectations by simplifying and improving the ordering experience.
- Blog Post
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- Howie Fenton
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- 15 April 2025
How and Why In-Plants Should Adopt Sustainability Principles
In today’s competitive business environment, companies recognize sustainability as a strategic necessity. Between emerging regulations and growing consumer values, it’s become key to continued success and can add to brand recognition and cost-cutting measures. Here’s how print businesses can increase sustainability and keep up with these growing standards.
- Blog Post
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- Rochester Software Associates
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- 08 April 2025
RSA Quarterly Round-up: Q2 2025
Find out what RSA has been up to over the first three months of 2025 — and what we have planned in the months ahead. From events and blog posts, to case studies and this quarter’s featured products, it’s a full roundup just in time for spring.
- Blog Post
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- Howie Fenton
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- 04 March 2025
Enhancing Your Print Workflow: The Keys to Efficiency and Growth
To stay competitive in the current global printing market, and take advantage of the upturn expected in 2025, print businesses need to embrace print workflow automation. By adding efficiencies, reducing costs, and improving accuracy, print workflow automation can help print businesses achieve their goals and grow their profits. And a quality control procedure that measures ongoing waste can help add to that advantage.
- Blog Post
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- Howie Fenton
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- 11 February 2025
Personalization as a Value-Added Service
Faced with rising competition and changing customer demands, in-plant printers today need to expand their service offerings to differentiate themselves. Personalized services like customized marketing materials, personalized direct mail campaigns, and tailored packaging solutions help them provide this. Variable data printing (VDP) enables these services, allowing in-plants to produce unique, individualized content at scale, ensuring that each piece of printed material feels personal and relevant to the recipient.
- Blog Post
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- Howie Fenton
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- 28 January 2025
6 Ways RSA Helps In-Plant Printers Do More with Less
Today’s in-plant printers need to accomplish more with fewer resources to thrive — and the right tools can help them do that. RSA’s WebCRD, QDirect, ReadyPrint, and ImpactVDP solutions help, automating key tasks, optimizing workforce utilization, and allowing in-plants to bring more work in-house. Through these capabilities and more, RSA can help in-plants optimize their workforces, expand the capabilities they offer, and diversify their service offerings — to ensure long-term success and profitability.
- Blog Post
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- Howie Fenton
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- 09 December 2024
Looking Forward to 2025: How In-Plants Can Prepare for the Challenges and Opportunities Ahead
As the printing industry looks forward to another year, how do in-plants keep up with the challenges and opportunities ahead, and make 2025 their best year yet? It starts by embracing adaptability, new value-added services, and innovation to navigate challenges like rising costs, evolving technology, and new customer demands.
- Blog Post
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- Howie Fenton
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- 05 November 2024
Have You Talked to Your Customers About VDP for the Holidays?
As more businesses embrace personalization to fuel engagement in their brand, variable data printing (VDP) has continued to grow in popularity. But many organizations still don’t understand the benefits VDP offers — and what better time to inform them than the holidays? VDP can enhance holiday campaigns and help businesses connect with their customers. And RSA’s ImpactVDP module can help.
- Blog Post
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- Rochester Software Associates
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- 15 October 2024
Variable Data Printing Gets a Facelift with ImpactVDP v5
RSA announces ImpactVDP v5, featuring a range of new enhancements now available to users. From remote repository integration and complex barcoding support, to date selector enhancements and “controlled by” for dropdowns, the newest functionality is designed to give customers a better, more flexible experience — empowering creativity and improving control.
- Blog Post
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- Howie Fenton
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- 10 September 2024
Printing Measurements and KPIs: A Path to Performance Improvement
Key performance indicators (KPIs) are crucial yet challenging metrics to define and measure within the printing industry. Over the years, the graphic arts sector has struggled with consistent measurements, reporting, and process improvement strategies. In this blog, we'll delve into the importance of measurements and KPIs, strategies to gather the data, and offer insights into how they can be used effectively to enhance performance.
- Press Release
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- Rochester Software Associates
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- 03 September 2024
Rochester Software Associates Prepares to Unveil a New Era of Productivity at PRINTING United
Discover a new era in productivity as RSA showcases the latest version of its ImpactVDP solution for variable data template design and ordering, WebCRD V12, and more.