The idea of business dashboards is not new. What is new is that dashboards have become a mainstream management tool and now upper management may request access to dashboards. Business dashboards typically provide a graphical display of critical information such as day to day data, key performance indicators (KPIs) or benchmarks. One of the main problems, however, is the lack of availability of dashboards. One of the few companies that offers a dashboard is RSA.
Digital Production Print Workflow Solutions Tailored for Healthcare Providers
Now you can focus more on patients and less on documents.
Digital Print Workflow Solutions Tailored for Healthcare Payers
As flexible as your insurance plans themselves.
Digital Print Workflow Solutions Tailored for School Districts
Your teachers want to work with students not documents.
Financial and Investment Services
Digital production print workflow solutions tailored for financial and investment service companies.
Variable Data Creation, Printing, and Personalization
RSA offers multiple variable data printing (VDP) and personalization options with WebCRD and QDirect so that you can allow users to personalize their campaigns while using our ordering and production workflow for job ticketing, ordering, accounting and production.
- Blog Post
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- Elisha Kasinskas
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- 26 July 2019
Latest InfoTrends Research Reaffirms Workflow and Web to Print Software Value
Latest InfoTrends Research Reaffirms Workflow and Web to Print Software Value. You don't need a weatherman to tell which way the wind blows sang Bob Dylan in 1966. But if you are curious about how software is or is not being used by commercial printers and in-plants, the answer my friend can be found in...
- Blog Post
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- Howie Fenton
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- 13 June 2019
How Ecommerce Workflows Impact Customer Experience and the Total Cost of a Poor Customer Experience
How Ecommerce Workflows Impact Customer Experience and the Total Cost of a Poor Customer Experience Blog #4 of our Customer Experience Series As we discussed in the previous articles in this customer experience series, the
- White Paper
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- 28 May 2019
How Web to Print Ordering Impacts Customers’ Satisfaction and the Customer Experience
The role of Web to print in the customer experience (CX) is increasing as more customers demand service like world class e-commerce sites such as Amazon offer. This white paper answers five questions about the customer experience, including the cost of a bad customer experience, mistakes to avoid when working on CX improvements, how WTP impacts CX and how to cost justify it; nine lessons we can learn from Amazon and three lessons we can apply to the printing business.
- Blog Post
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- Elisha Kasinskas
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- 15 May 2019
VDP Doesn’t Have to be Complex
KeyPoint Intelligence estimates that between 2019 and 2021, Variable Data Printing (VDP) will grow at a rate of 10% a year and by 2021, 31% of print volume produced will be variable. That's a significant number! That kind of growth means sooner or later you'll need to discuss the benefits of VDP with your in-plant clients.
- Blog Post
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- Howie Fenton
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- 10 May 2019
What’s the Cost of a Bad Customer Experience to an In-Plant?
What's the Cost of a Bad Customer Experience to an In-Plant? Blog #3 of Customer Experience Series You will be shocked when you hear the estimated costs to companies that have suffered from a bad customer experience. While the numbers are based on big companies selling consumer products, in-plants should be asking what the potential
- Blog Post
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- Howie Fenton
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- 19 April 2019
What We Can Learn from Amazon to Create a Better Customer Experience
What We Can Learn from Amazon to Create a Better Customer Experience The role of e-Commerce in the customer experience is increasing as more customers demand service like world class e-commerce sites such as Amazon. This is the second in a series of articles that talk about the role of software automation in enhancing superior
- Blog Post
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- Elisha Kasinskas
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- 20 March 2019
Tacoma public schools reduces in-plant expenses and learns new ways to save thanks to local dealer and RSA
Tacoma public schools reduces in-plant expenses and automates print center workflow thanks to local dealer and RSA.
- Case Study
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- 28 February 2019
Tacoma Public Schools
RSA helps district print shop continuously do more with less.
- Blog Post
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- Elisha Kasinskas
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- 24 January 2019
12 Mistakes Not to Make When Selling Web to Print
It may not be easy making your presales and post sales pitch perfect but understanding the pitfalls could help you prevail. Selling any software solution can be a challenge. And selling a solution like Web to print, no matter how many benefits you can rattle off at breakneck speed, can potentially be chock full of challenges. Fortunately, most of those challenges are easily avoidable.
- Web to Print Software
WebCRD Web to Print Software for In-Plant Print Centers
Scalable storefront and production management in one workflow solution.
- Workflow Software
QDirect.SCAN™
Scan to Print Center directly from Xerox devices or eCopy-enabled MFPs.
- Blog Post
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- Howie Fenton
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- 06 December 2018
How Does Web to Print Provide Benefits to the In-plant and the Customer?
How Does Web to Print Provide Benefits to the In-Plant and the Customer? In a previous blog (Software Ownership, Reducing Costs and Adding Value), we presented the idea that the most valuable software has benefits for the in-plant staff and for the customer. Unfortunately, the chart did not make a strong case
- Blog Post
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- Howie Fenton
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- 19 October 2018
Why Web to Print May or May Not Enhance Your Value and Customer’s Experience
This is the first of a two-part series that talks about the role of Web to print in customer satisfaction and your customer's perception of value. Anyone not offering Web to print should realize that Web to print software can not
- Blog Post
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- Lisa Weber
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- 20 September 2018
Key Takeaways for Dealers From Keypoint Intelligence | InfoTrends' Latest Research
Forecast calls for a Bright Future in Production Print Software Recently, Keypoint Intelligence | InfoTrends released its latest production print workflow software market forecast, "North American Production Software Investment Outlook: 2018." The research predicts that global and North American revenue will grow in multiple sectors over the next five years. A lot of this growth