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Job Posting: Office 365 and Windows Desktop Administrator – Hybrid Local

Office 365 and Windows Desktop Administrator – Hybrid Local

Direct Hire Rochester, NY. Hybrid Local January 24, 2023

The Office 365 and Windows Desktop Administrator functions as an Information Technology Specialist and will be primarily responsible for Office 365 administration and desktop deployment/support. The incumbent will collaborate with the IT Team to ensure operational security, maintenance, and governance. The person must be highly self-motivated, be a team player, and have a desire for continuous learning.

Description

Rochester Software Associates is a software development firm that markets, sells and supports our own suite of award-winning industry leading digital printing workflow software.  If you are creative, energetic, motivated and enjoy a collaborative environment, this is the place for you.

Position Description:

The Office 365 and Windows Desktop Administrator functions as an Information Technology Specialist and will be primarily responsible for Office 365 administration and desktop deployment/support. The incumbent will collaborate with the IT Team to ensure operational security, maintenance, and governance. The person must be highly self-motivated, be a team player, and have a desire for continuous learning.

Education

Bachelor of Science or equivalent experience/knowledge level. IT related certificates are preferred, A+, MCP or MCSE.

Responsibilities

  • Support day-to-day operations of RSA’s desktop environment and administration of Office 365 and client PCs (dealing with end users who possess a wide range of technical skills in a fast and dynamic environment).
  • Employee onboarding and off boarding
  • Manage Microsoft Outlook and Exchange
  • Assist in backup of infrastructure.
  • Maintain asset management system and control PC rollout, standards, and lifecycle.
  • Work with the IT Team to provide technical expertise, critical thinking, research, and resolution of IT issues.
  • Work with RSA Information Security Team to monitor network security, troubleshoot, and resolve security threats.
  • Work with RSA Information Security Team to recommend and implement infrastructure improvements planning for growth of the internal network, network services and on best practices for external-facing applications.

Skills

  • Strong troubleshooting skills
  • In depth knowledge of Windows desktop deployment, support, and lifecycle
  • Knowledge of Microsoft Office 365 Administration including Exchange
  • Desktop support - PC diagnostics and repair skills
  • Attention to detail, multitasking, organization, and prioritization skills
  • Wireless networking
  • Effective communication skills

Experience

  • 3+ years Windows and Office 365 Administration experience
  • Desktop deployment/administration best practices
  • Experience building, configuring, and troubleshooting Office 365 and Desktop Systems

Beneficial Applicable Experience:

  • Experience with server virtualization
  • Endpoint security
  • Experience with designing systems for a hybrid work environment
  • Experience with network topologies and architecture
  • Experience with disaster recovery and business continuity

Rochester Software Associates, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All RSA employment decisions are based on business needs, job requirements and individual qualifications. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, parental status, veteran, disability, or any other protected class or characteristic.

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