At Rochester Software Associates, our mission is to help you to meet your business goals using RSA solutions. To help you make the most of our in-plant or production print solutions, we offer a variety of free and paid services to cover all your implementation, technical support, and training needs.
Customer Service
Product installation, technical support, and software upgrades.
- Speak with live, US-based technicians
- Work with the same technician start to finish
- Choose a service plan to meet your business schedule
- Free Ask the Trainer access for WebCRD and QDirect customers
Product Training
Get the most from your RSA software with expert training.
- Free, unlimited online training for maintenance customers
- Free Ask the Trainer access for WebCRD and QDirect customers
- Private online training service available
- On-site training service available
Professional Services
Solution design and implementation to meet your business goals with RSA solutions.
- Application consulting
- Workflow analysis
- Custom development
- Project management
- Documentation
Learn How RSA and RSA Solutions Work with Your IT Staff
Unlike most commercial printers, companies with their own in-plant or production print center often have their own IT department as well. RSA works with your IT department to ensure a successful solution implementation without being a permanent burden to your IT. Watch the video below and discover what your IT should expect of their involvement in our solutions. We'll cover topics such as:
- RSA supports RSA's software. After implementation, our software is burden-free for your IT department.
- RSA's solutions plug-in integrate with other workflow and sign-on applications.
- RSA supports various solution hosting options, including cloud and on-site.