About Rochester Software Associates, Inc.
Rochester Software Associates (RSA) has been automating production print centers for over 30 years.
Who We Are, What We Do
Rochester Software Associates is a software company focused on long term customer satisfaction and continual product development. With over 30 consecutive years of profitability, our customers are confident we will be there for them now and in the future.
"With over 30 consecutive years of profitability, our customers are confident we will be there for them now and in the future."
As a leading innovator of software solutions for the digital production print market, thousands of customers use RSA solutions to Turn Printing into Productivity™, improve their workflows, increase productivity and delight their customers. Our solutions are summarized in three core categories: Transform, Output Management and Web to print. Our product breadth enables customers to work with us as their primary source for multiple, integrated solutions.
History of RSA and Our Products
Our first software solution transformed legacy print data streams (LCDS, Metacode and IPDS) to PostScript for efficient production on high speed PostScript printers, eliminating the need for dedicated data center printers. RSA's "100% Guarantee" was the first in the industry. We guarantee that all documents will print exactly the same as they would on the legacy printers. These documents can also be produced with the same fidelity in PDF, for viewing and archiving.
"We guarantee that all documents will print exactly the same as they would on the legacy printers."
QDirect was launched when our customers sought a better way to manage their print jobs and distribute to multiple printers. QDirect is an output management solution for managing both data center and CRD/in-plant print management in major corporations, government, medical, finance, insurance and education marketplaces.
Continuing our focus on in-plant and corporate print centers, WebCRD was launched to meet the unique needs of in-plants for a web to print solution. It is the only web to print software designed specifically for in-plants rather than commercial print for pay companies.
Our Customer Policy
"We view customer service as the most important feature of every product."
A constant that sets RSA apart in the industry is our "Customer Success Assurance." This is our approach to ensure your complete satisfaction with your RSA solution. In fact, we view customer service as the most important feature of every product. RSA provides presales consulting, installation, service and support for every solution we deliver. Although most solutions are sold through leading technology partners, we manage installation and support to ensure that every customer is satisfied.
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